Jasbeer Angral
With strong experience in customer support operations and a proven ability to guide teams, manage performance, and maintain service quality, I am eager to contribute at a leadership level.
- Role
- Team Leader at Teleperformance Global Services
- Location
- Dwarka, DL, IN
- LinkedIn followers
- 500 followers
About Jasbeer Angral
Throughout m y professional experience in thecustomer service domain, I have handled high-volume customer interactions, resolvedescalations, and consistently met quality andproductivity expectations. In addition t o myindividual responsibilities, I have supported newteam members through onboarding, processclarification, and day-to-day guidance, helpingthem adapt quickly and perform confidently.I have developed a solid understanding o f teamcoordination, performance tracking, and theimportance of motivating individuals t o achieveoperational goals while maintaining a customer-first approach. I am comfortable addressingperformance gaps, providing constructivefeedback, and acting as a reliable point o fcontact between agents and management t oensure smooth workflow and accountability.1am particularly interested in this role because i tallows m e to leverage my people managementskills while continuing t o contribute t o operationalexcellence. I believe my leadership mindset,communication skills, and commitment to teamsuccess would enable m e t o add value a s a TeamLead.I would welcome the opportunity to discuss howmy experience and career goals align with thisposition. I am available for an interview at yourconvenience and can b e reached via phone o remail.
Experience
Team Leader
Teleperformance Global Services
Jun 2025 — Present · Gurugram, IN
Education
Delhi University
Bachelor of Arts - BA, Political Science and Government
2018 — 2020
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