Jas Phagoora
Area Manager @Costa Coffee
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WORK HISTORY
Area Manager @Costa Coffee
Responsible for 25 Store Managers and circa 200 indirect team members to deliver a world class customer experience within brand standards and driving loyalty through multiple platforms.• Accountable for the development, administration and control of revenues and expenditure budgets, achieve labour budgets through effective forecasting. Utilisation of insight reporting to identify trends and drive performance through set KPIs.• Conduct monthly visits to assess and monitor for operational, audit and H&S compliance, ensuring all sites meet brand standard, strategic legal and regulatory standards in accordance with company policy.• Complete monthly reviews with Store Managers to identify gaps/opportunities in performance and implement a strategy plan for success.
EDUCATION
Peterborough Regional College
BTEC ONC Electronics and Computer Engineering
SKILLS
ABOUT JAS PHAGOORA
A high-impact and growth-obsessed professional with 28 years’ experience delivering…
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