Jarry Truong
AV/IT Support Specialist | Security+, CTS
- Role
- Technology Coach at Davis Wright Tremaine LLP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jarry Truong
Dedicated and results-driven professional with over six years of experience in marketing,…
Experience
Technology Coach
Oct 2024 — Present · New York, NY, US
Delivered white-glove technical support and one-on-one coaching to over attorneys and staff, ensuring optimal use of firm applications, mobile devices, and secure collaboration tools.Resolved Level II and technical issues for a range of technologies — including laptops, mobile devices, VPNs, printers, and video conferencing systems — with a 98% satisfaction rating.Managed hardware repairs and inventory logistics, coordinating with vendors and tracking assets with 100% audit accuracy and zero downtime.
Education
San Jose State University
Bachelor of Fine Arts (B.F.A.)
2012 — 2016
Skills
- Final Cut Pro
- Vj
- Video Production
- Mac
- Digital Media
- Microsoft Office
- Adobe Photoshop
- Adobe Premiere Pro
- Video Editing
- Photoshop
- Powerpoint
- Adobe Creative Suite
- Customer Service
- Projection Mapping
- New Media Art
- Digital Photography
- Social Media
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