Jarrod Fortner

Operations Manager @Chick-fil-A Restaurants

Troy, MI, US

Achieved a 15% increase in guest survey scores by leveraging attention to detail and problem-solving skills to implement solutions that optimized production processes.• Reduced product cost gap and waste, saving thousands monthly, by applying project management skills and attention to detail to streamline operations and enhance cost-effectiveness.• Generated annual sales of approximately by utilizing cross-functional leadership and effective communication to drive team performance in a fast-paced environment.• Developed and retained talent among 80+ team members through coaching and mentoring, focusing on building a positive team culture and encouraging professional growth.• Enhanced team culture and compliance with company standards by promoting ethics and effective communication, leading initiatives to positively impact team dynamics and adherence to policies.