Jarrod Cervantez

Client Services Consultant @Pro Unlimited

Dallas-Fort Worth, TX, US

Acted as a primary point of contact for clients, providing exceptional customer service and support for their contingent workforce management needs- Worked closely with clients to understand their business objectives and develop customized solutions that met their specific workforce management needs- Conducted regular client meetings to provide updates on program performance, discuss new opportunities, and ensure client satisfaction- Managed the end-to-end implementation of new programs, ensuring smooth transitions and successful program launches- Utilized vendor management system (VMS) technology to track and manage the contingent workforce, including onboarding, invoicing, and reporting- Collaborated with cross-functional teams, including recruitment, finance, and legal, to ensure seamless program delivery and compliance with all regulatory requirements.

Tarrant County College

Associate of Arts - AA