Jarita Sirois
Program Lead, Developer Support
- Role
- Manager & Program Lead, Infra Development Support at Meta
- Location
- Johnson City, TN, US
- LinkedIn followers
- 500 followers
About Jarita Sirois
Creative yet results-driven self-starter with strong communication skills. I…
Experience
Manager & Program Lead, Infra Development Support
Apr 2022 — Present
As Program Lead for Developer Success Solutions (DSS) at Meta, I drive the strategy and execution of developer support initiatives across Meta’s infrastructure, empowering engineering teams to deliver world-class products. I lead a distributed organization of 86+ extended reports, fostering a culture of collaboration, innovation, and continuous improvement.Key Responsibilities- Lead and mentor a diverse team to support and maximize team impact- Oversee developer support programs that span Meta’s infrastructure, ensuring engineering teams have the resources, tools, and expertise needed to succeed- Partner cross-functionally with product, engineering, and leadership teams to identify and resolve pain points, driving initiatives that improve developer experience and product quality- Advocate for and implement best practices that enhance product user experience, even when change is challenging or unpopular- Analyze support metrics and feedback to inform strategic decisions and optimize program effectiveness.Champion a culture of empathy, accountability, and operational excellence within the DSS organization.
Education
Quantic School of Business and Technology
Executive MBA
2019 — 2021
University of Florida
Engineering
Skills
- College Recruiting
- Sharepoint
- Testing
- Microsoft Sql Server
- University Recruitment
- Integration
- Sql
- Microsoft Project
- Visio
- Project Management
- Scrum
- Troubleshooting
- Agile Methodologies
- Peopleclick
- Community Development
- Business Intelligence
- Cloud Computing
- Authoria
- Databases
- Enterprise Software
- Software Documentation
- Social Media
- Automation
- Ms Project
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