Jarin Tasnim

Sales Associate @Leon's Furniture

Guelph, ON, CA

Full Sales cycle, demonstrating a wide range of merchandise including furniture, major appliances, and home electronics and selling vast suite of products available at store-Assisting customers with product inquiries, providing detailed information about furniture items and promotional offers -Processed sales transactions with PoS system with 98% accuracy rate, ensuring precise financial records-Consistently met or exceeded sales targets through effective communication and in-depth product knowledge-Actively engaging in upselling and cross-selling strategies to maximize sales opportunities-Offering assistance with financing options, enhancing the customer purchasing experience-Handling customer concerns regarding returns, delivery dates, and inquiries with professionalism and efficiency-Collaborating with customers to understand their specific needs and preferences in selecting appliances, electronics, mattresses, home decors & furnitures-Effectively communicating warranty information, installation services, and after-sales support for appliances and electronic products, consistently exceeding the warranty sales target-Assisting customers in applying for financing plans, successfully completing 95% of applications-Providing excellent customer support, resolving issues quickly and maintaining high levels of customer satisfaction-Keeping clients up to date with order status-Constantly updating product knowledge with E-learning-Conflict management when communicating stock delays with clients, reducing likelihood of cancellation-Keeping track on inventory and ensuring timely delivery of merchandise to the customers-Maintaining sales book of business, Create client relationship and maintain the rapport with the customers throughout the sales cycle to ensure repeat business-An Inside Sales Expert- Identifying Sales opportunities through walk in customers to successfully growing the business.