James Riley
Thought Leader - Utilities
- Role
- Advisor - Contact Center Strategy, Digital Customer Experience, Cis and Analytics at Independent Consultant
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About James Riley
Help companies better understand the markets they serve and deliver growth through the…
Experience
Advisor - Contact Center Strategy, Digital Customer Experience, Cis and Analytics
Sep 2021 — Present · San Diego, CA, US
Advising to a Tier 1 Gas Utility in Southern California.
Education
Lancaster Royal Grammar School
Mathematics
University of Warwick - Warwick Business School
BSc
1990 — 1994
Skills
- Business Transformation
- Enterprise Software
- Sap Erp
- Business Intelligence
- Cloud Computing
- IT Strategy
- Big Data
- Business Process Improvement
- Erp
- Product Development
- Management
- Mergers & Acquisitions
- Leadership
- Enterprise Architecture
- Strategy
- Sap R/3
- Crm
- Solution Architecture
- Sap
- Business Process
- Management Consulting
- Outsourcing
- Innovation Management
- Customer Relationship Management (Crm)
- Sap Products
- Enterprise Resource Planning (Erp)
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