Jorge Santiago
Corporate Security Officer @CIS Security Limited
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WORK HISTORY
Corporate Security Officer @CIS Security Limited
GB
SIA-licensed security officer with experience operating across public and corporate environments. I hold a valid CCTV (Public Space Surveillance) licence, in addition to my frontline security licence. I bring a calm, professional presence, strong situational awareness, and clear communication to every shift.I am completing the Level 3 Security First Line Manager apprenticeship, building wider capability in conflict management, incident response, and professional standards within the private security sector.Key Responsibilities & Achievements• Conduct regular security patrols across public and corporate areas, supporting safety, visibility, and adherence to established site procedures.• Log and report incidents accurately, producing clear, structured records in line with operational expectations and UK GDPR requirements.• Liaise effectively with stakeholders, control room teams, facilities staff, and (when required) emergency responders to support safe and efficient incident handling.• Maintain compliance with health & safety legislation, SIA licensing conditions, and organisational policies across all duties.• Apply professional standards developed through the Level 3 SFLM apprenticeship, including principles of risk awareness, incident response, and effective communication.• Demonstrate consistent commitment to continuous development through training, reflective practice, and CPD.
EDUCATION
GLP Training
Level 3 Diploma in Security First Line Management (Apprenticeship), Security First Line Management
St Mary’s University, Twickenham
Level 4 Certificate in Sports Massage Therapy (RQF Level 4), Sports Massage Therapy
GLP Training Ltd.
Functional Skills Level 2 (GCSE Equivalent), English
GLP Training Ltd.
Functional Skills Level 2 (GCSE Equivalent), Mathematics
ABOUT JORGE SANTIAGO
I work within a high-footfall, client-facing commercial environment where public safety, reputational risk, and operational continuity intersect. My role covers public-realm patrol, access control, incident response, and coordination with estate management and external partners. Dynamic risk assessment is central to daily activity. I identify emerging hazards, recognise recurring exposure points, and escalate proportionate control recommendations in line with the Management of Health and Safety at Work Regulations with emphasis on early identification and structured communication over reactive reporting. Incident documentation is behaviour-based and evidence-led, prepared to support supervisory oversight and defensible decision-making while remaining aligned to UK GDPR data minimisation principles. Operational delivery aligns with BS 7499:2020 (Static Guarding Code of Practice), with particular reference to assignment instructions, supervision, and welfare considerations. I work within a personnel security environment informed by BS 7858:2019, recognising the governance importance of robust screening and integrity controls. I hold SIA Door Supervisor and CCTV (Public Space Surveillance) licences, applying surveillance governance and evidential handling principles proportionately within operational scope. Through the CIS Citizenship Forum, I contribute frontline insight to cross-site collaboration and career pathway initiatives, translating operational exposure into structured improvement discussions. I also serve as Employee Representative under the Colleague Collaboration Group on Training, supporting fair access to development opportunities and representing frontline colleagues in joint consultations with the Company. I maintain working awareness of protective security guidance published by the National Protective Security Authority, applying relevant threat and vulnerability considerations proportionately within a commercial public realm context. I hold a Level 4 qualification (RQF) outside of the security realm, and Functional Skills Level 2 in English and Mathematics, both achieved in England.
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