Jaret Chiles
Chief Customer Officer @DoiT
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WORK HISTORY
Chief Customer Officer @DoiT
New Braunfels, TX, US
The DoiT Customer Success teams are responsible for the full post-sales customer lifecycle, including Customer Reliability Engineers (CRE), Technical Account Managers (TAM), Customer Success Managers (CSM), and Product Support Specialists (PSS). Together, we drive customer outcomes by aligning our expert guidance with the value of our platform. Our focus is on enabling product adoption, solving complex CloudOps and FinOps challenges, and ensuring long-term customer success. By combining our unrivaled deep technical expertise with a scalable, SaaS-based delivery approach, we help customers realize continuous value and drive sustained growth across their cloud environments.
EDUCATION
Texas A&M University-Corpus Christi
Computer Science, Information Systems
MIT Professional Education
Applied Agentic AI for Organizational Transformation
SKILLS
ABOUT JARET CHILES
Obsessed with business outcomes, driving digital transformation and helping companies get their cloud strategy back under control. Helping some of the worlds largest organizations evolve from keeping the lights on to enabling their business to drive more revenue and disrupt competition. Equally enjoy navigating startups through the rewards and pit falls of trial and error while managing growth with challenges attracting, hiring and retaining talent. Designing, implementing, supporting technical solutions, leading teams and organizations for 25+ years- Consulting Services- Managed Services- Cloud Adoption- Product Adoption- Customer Success- Operations- Technical Sales- Security and Compliance
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