Jared S.

Experience

1. Executive Director, Internal Communications

   JPMorganChase

   Jan 2020 — Present · New York, NY, US

   KEY ACCOMPLISHMENTS• Led reimagining of employee intranet design and infrastructure, winning buy-in from every business to implement the bank’s first globally integrated homepage for all 300K employees• Advised three members of the bank’s Operating Committee on how to engage employees while confronting Covid pandemic, hybrid work, and evolving policy and regulatory landscape• Transformed metrics and reporting for the internal communications function, creating the team’s first-ever channel performance heatmap to prioritize message and channel planning • Developed the bank’s first LLM-centric writing assessment for communications roles• Represented JPMorganChase in OPEN Finance, the financial services industry association for LGBT advocacy• Led team responsible for successful delivery of every firmwide broadcast email from the firm\'s Operating Committee, with accountability for editorial perfection and flawless distributionKEY RESPONSIBILITIESLead team of executive communicators serving three members of the firm\'s Operating Committee:• Build and oversee comprehensive communication strategies for their respective Corporate Functions• Draft and publish executive messages on complex topics ranging from organizational changes to tech initiatives, partnering with Legal, HR, and Media Relations• Write speeches for key regulatory, industry, and client audiences• Develop and execute compelling employee events, including site visits, town halls, roundtables, and diversity activities, and equip executive team with talking points and engaging visuals• Drive LLM adoption for non-strategic communications to reallocate capacity to high-value work• Leverage data analytics to report on employee sentiment regarding high-profile communications

Education

• Columbia University in the City of New York

  B.A.

Skills

• Strategy
• Change Management
• Strategic Communications
• Leadership
• Corporate Communications
• Employee Engagement
• Internal Communications