Jared Singh

Sr Technical Business Analyst @Havas CX Canada

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Sr Technical Business Analyst @Havas CX Canada

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Toronto, ON, CA

EDUCATION

2004 — 2008

Ryerson University

B.Comm, Information Technology Management

SKILLS

Business Process ImprovementSocial MediaManagementTeam LeadershipTeamworkBusiness AnalysisProject ManagementStrategic PlanningMicrosoft OfficeMicrosoft ExcelAnalysisAccessWindowsExcelCustomer ServiceActive DirectoryProblem SolvingProject PlanningAnalytical SkillsCrmProcess ImprovementCustomer Relations

ABOUT JARED SINGH

I’m a Senior Business Analyst and Product Lead who operates at the intersection of client strategy, UX, and engineering — turning unclear ideas into structured, buildable solutions that teams can actually execute. Across agency and enterprise environments, I’ve led discovery, defined requirements, and driven delivery for organizations including RBC, Osler, Amgen, and Indivior. My role is often the same: step into ambiguity, ask the right questions, and create clarity across stakeholders so teams can move forward with confidence. What I do best- Lead discovery sessions that uncover what clients actually need (not just what they ask for)- Translate business problems into developer-ready Jira stories with clear acceptance criteria and edge cases - Align business, design, and engineering teams around a shared understanding of the solution - Work closely with developers to ensure requirements reflect technical reality (APIs, AWS, CMS, integrations)- Drive Agile delivery — keeping backlogs clean, teams unblocked, and momentum high - Act as a steady, trusted voice for clients — bringing options and structure, not just questions My experience spans digital platforms, CMS migrations, API ecosystems, and data-driven applications, with hands-on exposure to tools like Jira, Figma, AWS, and modern CMS stacks (WordPress, AEM, Contentful). I’m also actively exploring how AI can enhance delivery workflows — from accelerating documentation to improving requirement clarity and team efficiency. At my core, I’m someone who brings structure to chaos, clarity to teams, and momentum to delivery, and I’m always open to connecting with teams working on complex digital products where clarity, ownership, and strong delivery make the difference.

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Jared Singh — Sr Technical Business Analyst at Havas CX Canada in Toronto, CA | Unifers