Jared Parmenter

About Jared Parmenter

Over 20 years of business management experience fostering department and team success. Focused on creating strong teams motivated to achieve customer satisfaction through the development of strong business relationships. Attentive to client needs and drives quality in all processes, products, and customer experiences. Strong communicator and able to analyze KPIs and develop solutions and strategies in collaboration with department leaders to fully address opportunities. Over the course of my career, my focus has always been on people. Whether I am working directly with clients or focused on developing internal teams, I always keep the person in mind first and attribute the growth I’ve been able to create to that focus. CORE COMPETENCIESClient Relationships | Sales & Sales Management | Marketing | Business ManagementMentoring & Coaching | Business Operations | KPI Analysis & Reporting | Business Relations

Experience

1. Senior Vice President of Operations

   Bill Good Marketing

   May 2013 — Present · Sandy, UT, US

   Manages all corporate KPIs; gathers all available data and report to appropriate director and supports directors in managing trends. Works with Directors of Marketing Support, Software Support, Seminar Prep and Delivery, and the Remote Computer Operator departments. Responsible for quality of all materials and products.• Grew client’s assets from $45 million to $3 billion by implementing effective marketing automation and strategy. • Retained over 70% of clients following large-scale technological failure by personally handling over 280 complaints and ensuring customer satisfaction with issue resolution.• Created successful sales training course in use by all sales trainers at the organization for over five years.• Provided continued sales team member coaching and handled correctional training for underperforming sales representatives. • Developed marketing materials and managed development of all new marketing materials for both corporate marketing and marketing materials for clients. I am responsible to track daily and weekly activity and review it with the corresponding department directors helping them set goals to improve departmental products/services, effectively organize and mange projects and departmental development, and resolve ongoing issues that have become escalated.I am responsible to review the materials and products produced by Bill Good Marketing ensuring they were accurate and consistent with the company brand. I am also in charge of ensuring that all document proofers are trained and capable of ensuring accuracy in both content and language.Additionally, I am in charge of Corrections for Bill Good Marketing. I work with each employee that is not meeting expectations to review their job requirements as well as company policy and help them adhere to these and successfully produce the end product of their position.

Education

• Spanish Fork High School

  Diploma, General Studies

  1994 — 1997

• Utah Valley University

  Coursework in Marketing and Business Management

  2000 — 2007

Skills

• Quality Control
• Project Planning
• Team Management
• Event Management
• Social Media
• Social Media Marketing
• Budgets
• Microsoft Excel
• Sales Process
• Management Consulting
• Marketing
• Small Business
• Coaching
• Strategic Planning
• Sales Management
• Entrepreneurship
• Mentoring
• Project Management
• Outlook
• Organizational Development
• Customer Relationship Management (Crm)
• Crm
• Employee Training
• Marketing Strategy
• Staff Development
• Customer Retention
• Customer Service
• Microsoft Office
• Sales
• Team Leadership
• Training
• Staff Management
• New Business Development
• Business Development
• Leadership
• Management
• Team Building
• Business Planning
• Operations Management
• Account Management