Jared Alexis

About Jared Alexis

Jared Alexis is a strategic Senior Manager at Amazon with 15+ years of experience delivering high-impact, cross-functional technology and operations programs across global markets. He leads C-suite–sponsored safety and expansion initiatives across six countries, driving launch readiness, governance standardization, and structured delivery that has supported more than $300M in revenue growth and $50M in cost efficiencies. His track record includes a $2M SaaS healthcare rollout that improved scheduling for practices, an AI-driven digitalization initiative at Henkel generating $13M in ROI, and early-career leadership of a sq. ft. distribution center that increased customer satisfaction by 40% and boosted sales by $600K.In parallel with his industry work, Jared holds a PhD in Business, with dissertation research focused on how organizations implement generative AI to transform business processes, improve performance, and align AI adoption with strategic objectives.

Experience

1. Senior Program Manager

   Amazon

   Apr 2024 — Present · Bellevue, WA, US

   Lead C-suite–sponsored safety and expansion programs for one of Amazon’s most complex gig-economy platforms across U.S. and international markets, aligning executive priorities with compliance frameworks to ensure all launches meet global safety and regulatory standards• Provided safety oversight and governance enabling Amazon Flex’s expansion across Brazil, the U.K, the U.S, Mexico, India, and Japan, supporting $300M in revenue and $50M in cost efficiencies through proactive risk management and launch readiness planning• Own global safety strategy for new market expansions, building scalable frameworks that mitigate risk and maintain compliance while enabling rapid, high-quality growth• Developed and standardized global safety governance frameworks covering risk assessment, mitigation tracking, and post-launch audits, leveraging analytics to identify leading indicators and drive consistent improvements in safety performance metrics

Education

• University of the Cumberlands

  Doctor of Philosophy - PhD Business, Generative AI

• University of Connecticut

  Advanced Business Certificate in Project Management

  2019 — 2019

• University of Connecticut

  Master of Business Administration - MBA, Digital Marketing Strategy and Business Analytics (STEM Designated) GPA: 3.56/4.0

  2017 — 2019

• The Manchester Metropolitan University

  Upper Second Class 2:1 , Business Information Technology GPA: 3.57/4.0

  2007 — 2011

Skills

• Operations Management
• Crm
• Customer Satisfaction
• Customer Oriented
• Leadership
• Customer Experience
• Customer Relationship Management (Crm)
• Sales Management
• Business Analysis
• Project Management
• Business Development
• Contract Management
• Customer Service
• Market Research
• Report Writing