Jared Richards

Practice Director - Digital Workplace & Network Services @CloudClevr

Coventry, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Practice Director - Digital Workplace & Network Services @CloudClevr

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Cheltenham, GB

As Practice Director, I have ownership of the growth and performance of CloudClevr’s Digital Workplace and Network Services practices across the UCaaS, CCaaS, Connectivity, and Mobile product pillars.I lead the practice function that partners closely with the account management teams, providing specialist overlay support across opportunity qualification, solution design, commercial shaping, and proposal development. This is delivered through a combination of sales specialists and consulting engineers, bringing deep technical and commercial expertise to help guide clients towards their desired outcomes.The practices also incorporate the solution engineering team, taking ownership post-order to ensure the successful delivery of projects and professional services in conjunction with the Customer Success and Project Delivery teams. A key element of the role is aligning with strategic vendor partners to support sales enablement and drive proactive, pillar-led campaigns. This includes joint go-to-market activity, developing sales plays and enablement content, and ensuring both practice and sales teams are equipped to execute consistently across the portfolio.

EDUCATION

2003 — 2004

City College Coventry

BTEC First Diploma, Media

N/A

Aston University

Master of Business Administration - MBA, Specialism in Digital Transformation

SKILLS

MplsPowerpointMicrosoft ExcelCall CenterOutlookVoipManaged ServicesCustomer SatisfactionNew Business DevelopmentCold CallingSipBroadbandTeam BuildingManagementProject PlanningSales ManagementCo-LocationDirect SalesWanCloud ComputingStrategic PlanningMobile CommunicationsWindowsTeam ManagementCloud CommunicationsMarketingSolution SellingPublic SpeakingPhotoshopTelephonyMicrosoft OfficeSalesAvayaSystem AdministrationEnglishBudgetsResearchVideo ConferencingCustomer ServiceTeaching

ABOUT JARED RICHARDS

With two decades of experience in telecommunications and digital transformation, I currently serve as Practice Director for Digital Workplace & Network Services at CloudClevr. My role focuses on overseeing the growth and performance of the UCaaS, CCaaS, Connectivity, and Mobile product pillars while enabling cross-pillar collaboration between account management teams, technical experts and strategic partners. At the core of my work is a commitment to simplifying complexity and helping organisations embrace scalable, future-ready platforms. I collaborate with sales and solution engineering teams to deliver tailored strategies that address real business challenges through cloud migration, network connectivity, and digital workplace innovations. My approach is rooted in fostering trust, clarity, and collaboration to ensure meaningful outcomes for our clients, colleagues and partners.

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Jared Richards — Practice Director - Digital Workplace & Network Services at CloudClevr in Coventry, GB | Unifers