Jared Lund
Solutions Engineer | Technology Services Expert
- Role
- Solutions Engineer at Ingenico
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
Experience
Solutions Engineer
Jan 2025 — Present · US
Responsible for supporting pre & post sales and integration needs of our clients. I work closely with account executives and managers to provide technical product integration support to the sales team. The Solutions Engineer is the technical liaison between customers and internal departments including product management, marketing, sales, service, QA, and software development.Essential Functions/ Responsibilities:• Management of Android global API solution• Primary interface for ISV Android Product Integration• Implementation and support of Ingenico Hardware & Software payment solutions• Work with 3rd party financial solution providers to resolve technical integration issues• Provide product training to customers and partners• Analyze customer requirements and recommend best practices & solutions• Provide sales support to executives in the form of presentations and technical demonstrations.• Support existing client base in problem determination, resolution, and product upgrade• Participate in sales meetings and industry-related events• Recommend product enhancements and provide customer feedback to product management• Aid in testing and piloting of new hardware and software• Work with QA & software engineering on problem recreation and resolution
Skills
- Program Management
- Vendor Management
- Integration
- Software Integrations
- Sales
- Payment Card Processing
- Technical Demonstrations
- Testing
- Electronic Payments
- Strategic Partnerships
- Saas
- Debit Cards
- Product Management
- Payments
- Large Scale Deployments
- Sales Presentations
- Encryption
- Payment Systems
- Account Management
- Mobile Commerce
- Process Improvement
- Strategy
- Mobile Payments
- Product Development
- Business Development
- Business Process Improvement
- Emv
- Project Management
- Hardware Installation
- B2b
- Outsourcing
- Retail Banking
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