Jared Long

About Jared Long

Highly motivated, proactive, and results-driven executive with decades of experience in project management, operational leadership, and team development. A leader with a proven track record in contract compliance, innovative process improvement, and strategically setting and achieving goals. A manager focused on flawless execution and exceeding client and customer satisfaction through attention to detail.

Experience

1. Manager, Mobilization and Opex

   Aramark Destinations

   Aug 2024 — Present · Philadelphia, PA, US

   Manager, Mobilization and OpExUse in depth understanding of operational needs, industry support, and client goals to provide the entire portfolio of accounts with leadership and guidance relating to new and seasonal account openings, contract compliance, and policy development. Consult with regional and account leadership to ensure goals and deliverables are met on time and to the specified standards.• Directed implementation of contract compliance platforms across 20+ accounts, overseeing scope, governance, stakeholder alignment, and adoption in regulated client environments• Drive improvement in annual scores and ratings for accounts holding government contracts• Integrate a variety of new accounts into the Destinations portfolio, successfully managing operational and budgetary requirements prior to opening• Led and coached a distributed team of leaders delivering contract management and compliance services, establishing governance routines, performance metrics, and executive reporting to ensure consistent delivery across portfolios• Owned delivery planning, risk management, and executive communication for large-scale mobilizations, proactively escalating tradeoffs and ensuring alignment across client, regional, and corporate stakeholders

Education

• Western Governors University

  Bachelor’s Degree, Business Administration and Management, General

• Villanova School of Business

  Master of Business Administration

Skills

• Food & Beverage
• Customer Service
• Hospitality
• Hotel Management
• Resorts
• Property Management Systems
• Hospitality Management
• Banquets
• Social Media
• Event Management
• Rooms Division
• Revenue Analysis
• Front Office
• Team Building
• Hospitality Industry
• Micros
• Customer Satisfaction
• Hotels
• Pre-Opening