Jared Hines

| Senior Project Manager | Senior IT Project Manager | Senior Technical Project Manager | Agile Delivery | Process Automation, Cross-Functional Delivery, Project Execution | Certified Scrum Master and Scrum Product Owner

Role
Senior Project Manager at Kaiser Permanente
Location
San Diego, US
LinkedIn followers
500 followers

About Jared Hines

Senior Project Manager with 10+ years leading enterprise automation, digital…

Experience

  1. Senior Project Manager

    Kaiser Permanente

    Oct 2024 — Present

    Responsible for analyzing, designing, and optimizing healthcare-related business processes to improve operational efficiency and patient care outcomes.• Delivered, built, and deployed advanced data analytics and Tableau dashboards to track automation errors, reducing process errors by 60% and enabling proactive corrective actions.• Directed the Operations Support Automation Project, analyzing support email trends and implementing automated workflows that increased automated resolutions by 80%.• Led analysis, development, testing, and deployment of automated medical record workflows, improving efficiency and patient outcomes with a 70% increase in automation and 80% fewer manual reviews.• Partnered with executives and SMEs to align goals, streamline reporting, and enhance collaboration across cross-functional teams, driving measurable workflow improvements and stronger stakeholder trust.• Created gap analysis reports and process maps that uncovered high-impact efficiency opportunities; recognized for delivering insights that shaped leadership decisions.• Spearheaded end-to-end workflow redesign of the Electronic Eligibility Process using Lucidchart, mapping 7 business processes, validating with stakeholders, and securing leadership approval for implementation.

Education

  • University of California, Irvine

    Bachelor of Arts (B.A.)

  • UC San Diego Extension

    Certificate

    2018 — 2020

  • UC Irvine

    Certificate

    2020 — 2021

Skills

  • Linkedin
  • Mac
  • Outlook
  • Administrative Assistants
  • Finance
  • Mbs
  • Social Networking
  • Team-Oriented
  • Back Office
  • Press Releases
  • Fixed Income
  • Microsoft Office
  • Sales
  • Powerpoint
  • Microsoft Excel
  • Twitter
  • Securities
  • Public Speaking
  • Financial Reporting
  • Leadership
  • Networking
  • Relationship Building
  • Client Services
  • Customer Service
  • Event Planning
  • Management
  • Wordpress
  • Word
  • Hospitality
  • Prolaw
  • Editing
  • Facebook
  • Microsoft Word
  • Economics
  • Data Entry
  • Social Media
  • Onenote
  • Financial Analysis
  • Invoicing
  • Public Relations

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Jared Hines — Senior Project Manager at Kaiser Permanente in San Diego, US | Unifers