Jared Fanning-Lytle

About Jared Fanning-Lytle

As a seasoned Quantitative UX Researcher with over a decade of experience in the tech industry, I specialize in embedding the user voice into product development. I create, scale, and manage long-term experience measurement programs that drive actionable insights including Customer Satisfaction, Product Satisfaction, transactional sentiment programs, and feature experimentation.My expertise lies in developing agile research frameworks that are both scalable and automated, enabling organizations to adapt to evolving business needs. I collaborate with cross-functional teams, including UX Researchers, Product Managers, Engineers, and Data Scientists, to ensure that user perspectives are central to every decision.I leverage advanced statistical methodologies such as regression analysis, conjoint analysis, and segmentation to uncover data-driven insights that enhance user experiences. Through my work, I aim to make quantitative insights accessible and actionable, empowering teams to make informed decisions that positively impact users.I thrive on fostering a user-centric culture within organizations, aiming to enrich every interaction with meaningful data and insights.

Experience

1. Staff Quantitative Ux Researcher

   Stripe

   Aug 2025 — Present · Seattle, WA, US

   Lead ongoing user sentiment programs across Stripe\'s products, journey milestones, and surfaces including CSAT, Product Satisfaction, and specific transactional programs that inform key product decisions and uncover new questions and areas of opportunity.Design rigorous quantitative methodologies to sustainably collect robust user sentiment data while maintaining long term feasibility and prioritizing the user\'s experience. Operationalize Stripe\'s user experience measurement programs, building repeatable, scalable, autonomous mechanisms to track user sentiment over time, helping teams monitor product health and make better decisions. Uncover actionable insights by using diverse quantitative methods including segmentation, correlation modeling, and behavioral analysis to uncover what drives user perceptions. Build and maintain robust research infrastructure including scalable pipelines, QA processes, and self-serve dashboards to enable fast access and decision making across the organization. Collaborate deeply across embedded UX researchers, PMs, Developers, Marketing, Data Scientists, and senior leaders to elevate the user\'s voice across Stripe and centralize the user experience in our product development process. Clearly communicate quantitative insights and program developments to the broader business, ensuring approachable, actionable deliverables that help both technical and non-technical stakeholders action on our insights.

Education

• Seattle University

  Bachelors of Arts, Business Administration Marketing and Finance

  2010 — 2014

Skills

• Sport Analysis
• Digital Marketing
• Client Relations
• Campaign Management
• Marketing Communications
• Facebook
• Event Planning
• Financial Analysis
• Powerpoint
• Microsoft Sql Server
• User Experience
• Marketing Strategy
• Microsoft Word
• Proposal Writing
• Music Performance
• Social Media
• Data Analysis
• Marketing Analysis
• Non-Profit Volunteer
• Social Networking
• Project Management
• Questionnaire Design
• Time Management
• Digital Experience Implementation
• Digital Media
• Email Marketing
• Statistical Data Analysis
• Microsoft Office
• Executive Presentation
• Marketing
• Survey Building Platforms
• Market Research