Jared Archuleta

WORK HISTORY

EDUCATION

ABOUT JARED ARCHULETA

Dynamic, results driven professional with comprehensive operational, analytical, and interpersonal abilities. Skilled in leading and collaborating with teams of cross-functional professionals to drive progress while balancing a high volume of competing demands and deadlines. Expertise across multiple domains including financial services and hospitality operations, compliance, supervision, and building consensus through proactive stakeholder engagement. •Increasing degree of progressive responsibilities over tenure across multiple customer facing and operational roles with global leaders in the financial services industry, with additional experience in hospitality operations •Well versed in providing detail-driven quality assurance and compliance for high-volume, high-value global wire transfers including exchange rate calculations, the management of multi-currency accounts spanning consumer & business clients, customer service, and the rapid resolution of complex operational and customer-facing challenges •Expertise in the day-to-day leadership of business operations for a high-volume, 24-hour financial service location averaging 200K in cash transactions on a daily basis and including bill pay processing, loan processing & distribution, collections, notary services, reconciliations & deposits, and day-end closeouts & re-open functions •Comprehensive knowledge of BSA AML compliance and adheres to all federal banking regulations, documentation, and audit protocol •Adept in the development, coordination, and leadership of cross-functional teams and new hires including onboarding, supervision, scheduling & task assignment, mentoring, and assessments •Routinely contributes in the developed and implemented internal SOP and change management initiatives designed to increase productivity, control costs, and maximize organizational profitability •Intrinsically motivated to produce high quality work in a deadline driven environment needing little oversight •Effectively communicates and collaborates with internal & external stakeholders across departmental & organizational levels through the utilization of advanced interpersonal and relationship building abilities •Rapidly resolves complex operational and customer facing challenges through proactive decision making, team leadership, and consensus building / advanced customer service skills