Jaqueline Hanrath
Global Capability Lead Customer Service @Bayer
Düsseldorf, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Global Capability Lead Customer Service @Bayer
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Global Capability Lead Case Management & Customer Integrations / Introduction of new capabilities also around Artificial Intelligence (Einstein & Agentforce at salesforce)/ Champion continuous improvement / Leading Customer Integration initiatives around EDI
EDUCATION
2005 — 2013
Städtisches Gymnasium Haan
High School
2013 — 2016
Berufskolleg Currenta GmbH & Co. OHG Leverkusen
Industrial Clerk
2013 — 2016
Fachhochschule der Wirtschaft (FHDW)
Bachelor’s Degree, International Management
2019 — 2020
IESE Business School
Master of Business Administration - MBA
2018 — 2020
China Europe International Business School (CEIBS)
Master of Business Administration - MBA
SKILLS
PowerpointMicrosoft ExcelProjektmanagementMicrosoft OfficeSapChange ManagementPublic RelationsVeränderungsmanagementCross-Functional Team LeadershipEnglisch
ABOUT JAQUELINE HANRATH
Customer Service | Project Management | MBA | Loyalty
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