Jaqueline Blanco
Client Service Advocate at Missionary Veterinary Partners
- Role
- Client Service Advocate at Mission Pet Health
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Jaqueline Blanco
I\'m a bilingual communications professional with a passion for using digital media to…
Experience
Client Service Advocate
Mar 2022 — Present · WA, US
Collaborate on digital campaigns as part of the social media committee; create and distribute educational and event-based content across multiple platforms to increase engagement.• Manage and create content for the clinic’s educational blog, covering topics such as pet insurance, preventive care, and cost-saving tips for pet owners. • Assist in maintaining a consistent brand voice and ensuring alignment with organizational goals across all client communications. • Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. • Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. • Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient’s medical records.
Education
Benjamin Banneker High School
High School Diploma
University of Maryland
Bachelor of Arts - BA, Public Policy
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