Janna Anderson

Director of Call Center Operations

Role
Director of Call Center Operations at Elevate Eyecare
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Janna Anderson

I am a natural leader specializing in Patient Care and Coordination, I’ve amassed over 10 years of experience in Management/Leadership.I have strong business development skills with the ability to respond to input from patients (complaints, praise, and concerns) to help identify better ways of providing services. Determining quick fixes to fix immediate issues. Identify root causes of issues and put forward proposals for improving the system and service to ensure that a longer-term solution is provided.Specialties: Department management, Project management, EMR, Team Training/Teamwork, Budget management, Project coordination and delivery, Medical insurance verification, and Communication.

Experience

  1. Director of Call Center Operations

    Elevate Eyecare

    Jun 2025 — Present

Education

  • Georgia Southern University

    Bachelor of Business Administration - BBA

    2005 — 2008

Skills

  • Community Outreach
  • Administrative Assistants
  • Social Networking
  • Social Services
  • Data Entry
  • Management
  • Elementary Education
  • Marketing Strategy
  • Business

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Janna Anderson — Director of Call Center Operations at Elevate Eyecare in Atlanta, GA, US | Unifers