Jan Mascini
Mgr is - Service Management Architecture & Lcd Delivery @TELUS
Signup · Get unlimited contacts
WORK HISTORY
Mgr is - Service Management Architecture & Lcd Delivery @TELUS
Vancouver, BC, CA
Team Manager of the TELUS Service Management Architecture & LCD Delivery team. Responsible for Architecture Strategy and Execution, Roadmaps, and Project Delivery with Operations & Support process governance for the TELUS Enterprise Service Management tools in alignment with the ITIL framework. Supporting our Large Complex Deals (Govt contracts), Enterprise, and Managed IT-Services customers.= Bid and strategic assessments (Architecture approach, cost/ROI, planning)= Solution architecture strategy & roadmaps= Architecture design for infrastructure and supporting functional requirements and integration= Third-party vendor and professional services management= Solution governanceLeading a mixed team of 10 Technology Architects and Business Systems Analysts, and approx 30 on-site and off-shore consultants for delivery of Best-in-Class solutions and Products for the TELUS Corporate clients.
EDUCATION
Open Universiteit
Computer and Information Sciences
Fontys University of Applied Sciences
Chemical Engineering
ABOUT JAN MASCINI
Over 27 Years of IT experience in program and project management, architecture strategy and execution, application development, team & people management, and systems management. 10 years of experience in physical and chemical engineering in process environment. Fields of expertise:* IT strategy and Enterprise IT architecture * Strategic and bid assessments, benefit & cost/ROI analysis, and implementation planning * Various IS solution delivery (ITSM, Analytics, ERP, Portals, eCommerce)* People management, coaching and mentoring * Program and project management * Systems management and ITIL * Management consulting on IT strategy, and roadmap development * Internet Marketing and Web Development Specialties: Application & Product Strategy, Service Management Solution Delivery in complex IT architectures, Operational Business Intelligence, People Management, Certification in Internet Marketing & Strategy (CIMBS)
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.