Janmajay Bhakuni
Senior Support Account Manager at ServiceNow | Ex-VMware | Customer Success & Advocacy | Solution Engineer
- Role
- Senior Support Account Manager at ServiceNow
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Janmajay Bhakuni
To use my experience as Support Account Manager to assist existing and new Accounts. With this role I can continue to work with clients, I would love to build great Customer Success stories with each client and customer experience!Previously working as Customer Engagement Manager (Global Escalations) handling Service level and Executive level escalations for VMware customers. Apart from Escalation Management, I have 7 years of working experience as a Technical Support Engineer in the Information Technology & Services industry. Skilled in Windows Server, Operating Systems,Networking, AWS and a Virtualization Specialist. A result oriented professional who is also able to strategize and prioritize effectively to accomplish multiple tasks. Seeking a challenging position in well-established company that offers professional growth and opportunity to learn and enrich my competency in my profession.
Experience
Senior Support Account Manager
Mar 2022 — Present · Bengaluru, IN
Education
Institute of Product Leadership
International Certification in Product Management, Product Management
Visvesvaraya Technological University
Bachelor of Technology (B.Tech.), Electronics and communication Engineering
2007 — 2011
Great Lakes Institute of Management
Post Graduate Program - Executive , Cloud Computing
2019 — 2020
Kendriya Vidyalaya Manauri, Allahabad
Science, Computer Science
2005 — 2006
Visvesvaraya Technological University
Bachelor's degree, Electrical, Electronics and Communications Engineering
Skills
- Business Analysis
- Vmware Fusion
- Teamwork
- Team Management
- Microsoft Office
- Networking
- Leadership
- Datacenter Virtualization
- Powerpoint
- Microsoft Excel
- Vmware Workstation
- Windows
- Testing
- Horizon View
- Virtualization
- Horizon Flex
- Windows Server
- Horizon Mirage
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.