Jan Lai
Ux Design Lead (now Tv) @HKT
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WORK HISTORY
Ux Design Lead (now Tv) @HKT
HK
Enhance UX & develop new features for key products: Now TV box, Now Player, Now E: video streaming service with more than a million users, available in multi-platforms including smart TV, mobile apps, web.Now TV Web: Now TV service subscription platform, with more than 130% sales growth after re-designing the website two years ago- Involve in the project cycle and deliver the product in good UX quality: project planning, situation analytics, IA, wire-framing, prototyping, user testing, creating production visual & motion graphics, UX copywriting direction, HTML & javascript development, defining brand guidelines- Collaborate with different departments & vendors in agile project management methodology. To ensure the deliverables fulfill end-users as well as all stakeholders\' expectations. More than 87% of end users are satisfied or very satisfied with the service- Managed design team with 10 members: UX designers, graphic designers, front-end developers, and data entry. Make sure they are motivated & resourceful.
EDUCATION
CIM | The Chartered Institute of Marketing
Postgraduate Diploma, Marketing
City University of Hong Kong
Bachelor, Applied Biology
SKILLS
ABOUT JAN LAI
Jan Lai creates designs that improve both the user experience and meets business goals. Jan has worked on different projects for MNCs and experienced in planning, prototyping, enhancement, testing, presentations.
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