Jan K. Walsh
Vice President, Customer Solutions Engineering
- Role
- Vice President, Customer Solutions Engineering at Rocket Software
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Jan K. Walsh
Information Technology leader experienced in delivering results to global customer base across many industries. Providing leadership in Professional Services delivery to enable customer success across a variety of best-practice driven technology initiatives with an emphasis on compliance, modernization, infrastructure, and operations. In-depth hands on experience in the full life-cycle implementation of a wide range of software and hardware solutions. Experienced in the development of highly functional teams, leveraging individual capabilities to facilitate continued growth across the team. Respected customer advocate and cross-functional collaborator demonstrating professional integrity and commitment, working to ensure complete customer satisfaction.
Experience
Vice President, Customer Solutions Engineering
Jan 2022 — Present
Education
College of Marin
Business
Skills
- Enterprise Resource Planning (Erp)
- Consulting
- Process Improvement
- Project Management
- Customer Relations
- Disaster Recovery
- Testing
- Vendor Management
- IT Management
- Management Consulting
- Software Documentation
- Sdlc
- Integration
- Process Simulation
- Business Analysis
- Mentoring
- Software Development
- Team Management
- Team Leadership
- Erp
- Process Development
- Strategic Planning
- Customer Relationship Management (Crm)
- Program Management
- Change Management
- Professional Services
- Customer Service
- Software Project Management
- Business Process Improvement
- Leadership
- Agile Methodologies
- Management
- Team Building
- Project Planning
- Quality Assurance
- Requirements Analysis
- Problem Solving
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