Janki Khanna
Service Delivery Project Manager @PCCW GLOBAL Limited
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WORK HISTORY
Service Delivery Project Manager @PCCW GLOBAL Limited
Herndon, VA, US
Delivered large-scale network projects (fiber, IP, voice, cloud) for global enterprise and wholesale clients.• Managed multi-million-dollar provisioning and migration programs, meeting delivery dates and SLA requirements.• Acted as single point of accountability for end-to-end lifecycle management.• Maintained customer trust through status reporting, milestone tracking, and executive communication.• Streamlined internal governance by documenting dependencies, budgets, and approvals.
EDUCATION
State University of NY
Bachelor's degree, Telecommunications Engineering
State University of New York - System
BS, Telecommunications
SKILLS
ABOUT JANKI KHANNA
As a Data Center Program Manager at Zayo Group with over a decade of experience, my core competencies lie in orchestrating large-scale network projects and fostering robust client and partner relationships. We excel in delivering high-quality services, ensuring customer satisfaction through meticulous project management and coordination with cross-functional teams.In collaboration with our dedicated teams, we have successfully implemented cutting-edge fiber optic solutions and maintained exceptional partner relations. Our commitment to Agile methodologies and my certifications in Agile Project Management and Service Management underscore my mission to drive sustainable growth and innovation in the telecommunications industry.
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