Janise Kendrick

About Janise Kendrick

Dedicated Clinical Therapist/Case Manager with 9 years of experience in facilitating behavioral healthcare services. Skilled in conducting comprehensive assessments, clinical interventions, care planning, case management and crisis management to enhance therapeutic psychosocial services. Adept in working closely with healthcare providers to triage resources to achieve a 90% success rate of treatment plan objectives.

Experience

1. Um Care Manager

   Medasource

   Nov 2023 — Present

   Provides care management services to TRICARE west beneficiaries.Screens cases for possible case management services according to predetermined criteria.Systematically identifies and addresses fragmentation of care, and fills gaps in care using proactive initiatives.Authorizes inpatient and/or outpatient treatment according to company\'s stated criteria.Evaluates physician\'s treatment plan and other records to develop a care plan to assist patients in moving as rapidly and cost-effectively as possible through health care services.Consults with providers, beneficiaries, and family members as needed.Documents all initial and concurrent reviews, including, but not limited to, diagnosis, symptoms, interventions, goals, and plans for next review.Identifies providers for specialized services and negotiates rates when services are provided outside the contracted provider network.Utilizes Interqual to assist with determining medical necessity.

Education

• Western New Mexico University

  Master’s Degree

  2016 — 2019

• Winston-Salem State University

  Bachelor of Arts - BA

  2008 — 2013