Janine Wakim

About Janine Wakim

Highly accomplished and forward-thinking leader with 15+ years of experience in all aspects of operations leadership, project/ program management, clinical service delivery, strategy development, business analytics, and digital transformation within healthcare industry.Known for driving customer success and operational excellence within the healthcare and analytics sectors and leveraging data-driven strategies to enhance operational performance and ensure exceptional client retention/satisfaction. Proven track record of leading day-to-day operational execution, managing operational/strategic planning, delivering strong leadership on operational functions, and overseeing allocation of resources to support strategic and operational goals. Solid history of success in defining and optimizing processes, increasing operational efficiency, reducing significant costs, and maintaining high-quality standards. Adept at developing and implementing effective operational strategies, managing large-scale projects, and fostering strong relationships with stakeholders. In-depth knowledge of care management, physician engagement, technology adoption, and data analytics. Passionate and visionary leader with expertise in training, mentoring, and directing high-performing teams to achieve set goals.

Experience

1. Strategy and Operations Consultant

   ReferWell

   Jan 2024 — Present · Stamford, CT, US

Education

• Columbia Business School

  MBA

  1991 — 1993

• Columbia University Mailman School of Public Health

  MPH

  1991 — 1993

• Lehigh University

  BS

  1984 — 1988