Janine Greaves
Customer Success & Product Operations Leader | AI Enthusiast Driving Retention, Growth & Scalable Processes | Cross-Functional Partner in Tech, SaaS & Enterprise Accounts, ITIL
- Role
- Education Outreach & Engagement Specialist - Customer Success at Space Foundation
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Janine Greaves
I’m a Customer Success and Education Outreach professional with 15+ years of experience helping organizations drive measurable impact through customer advocacy, operational excellence, and insight-driven strategies. I thrive at the intersection of stakeholder engagement, process optimization, and cross-functional collaboration—partnering across Product, Sales, Education, and Engineering to ensure clients and communities realize value, achieve outcomes, and become long-term advocates.In my work, I lead community-focused initiatives that connect educators, administrators, and institutions with immersive STEM and learning programs. I’ve expanded the reach of these programs to thousands of students, secured meaningful educational funding, and helped develop initiatives that bring hands-on, curiosity-driven learning to life. Whether delivering public presentations, refining success workflows, or embedding insights into program strategy, I bring a builder’s mindset and a people-first approach that fuels engagement, adoption, and loyalty.From winning strategic partnerships to designing systems that improved efficiency and alignment, I’ve built a career on turning complexity into clarity by aligning mission-driven goals with operational strategy. I’m especially passionate about creating scalable, repeatable solutions that strengthen educational access, streamline operations, and empower people to maximize their impact.
Experience
Education Outreach & Engagement Specialist - Customer Success
Jan 2023 — Present · Colorado Springs, CO, US
In my role as an Education Sales Specialist at Space Foundation in Colorado Springs, I strategized partnerships with educational institutions, delivering over $465k in 2024 funding through tailored proposals. I conducted due diligence on financial agreements, ensuring compliance and securing validating financial transactions. Additionally, I enhanced sales operations by designing and implementing SOPs, driving a 20% increase in process efficiency metrics.
Education
Colorado Technical University
Master of Science Criminal Justice/Homeland Security
Colorado Technical University
Bachelor's degree
Colorado Technical University
Master of Science (M.Sc.)
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.