Janine Greaves
Sales Specialist - Center for Innovation & Education
- Role
- Sales Specialist- Center for Innovation & Education at Space Foundation
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Janine Greaves
To provide dynamic, high achieving, innovative critical analysis and support to individuals, organizations and governments in the detection, prevention and protection of their assets from virtual and real-time Information Technology and National Security threats, excellent customer service internally & externally and to develop & enhance management skills. PROFESSIONAL COMPETENCIES Ability to effectively and respectfully communicate with clients providing excellent customer service. Always striving to demonstrate exceptional relationship building, team building and motivational skills. Effectively communicate with Management personally and in written documentation. Effectively manage internal employee problems in a professional manner. Exceptional understanding of expected Ethical behavior within Criminal Justice field & life in general. Experience working with confidential information HIPPA compliant. Highly proficient with Microsoft Office Suite (i.e. – Word, Excel, Office, Power Point). Thrives on professionalism, organizational and time management.
Experience
Sales Specialist- Center for Innovation & Education
Jan 2023 — Present · Colorado Springs, CO, US
Selling and promoting Education & Discovery Center programs, products, and services. Handling email and telephone inquiries regarding Education & Discovery Center programs and facility rentals.Managing customer information in the CRM database and managing education programs and facility rental pipelines.Demonstrating superior product knowledge to answer customer questions and inquiries.Building relationships with potential customers to establish trust and rapport.Nurture leads to convert them into customers and manage referrals from existing clients.Handling customer complaints.Working with multiple departments on community events to meet organizational
Education
Colorado Technical University
Associate's degree, Criminal Justice, 3.92
2007 — 2009
El Paso - Teller County 911 Authority Board
Emergency Medical Dispatch Certification, El Paso - Teller County 911 Authority Board, Certificate
2015 — 2015
Colorado Technical University
Bachelor's degree, Cybercrime Investigations, 3.80
2011 — 2013
Colorado Technical University
Master of Science - MS, Management
International Academies of Emergency Dispatch
El Paso - Teller County 911 Authority Board, Emergency Fire Dispatch Certification, Certificate
2015 — 2015
TEFL Org UK
Certification to Teach English as a Foreign Language, Teaching English as a Second or Foreign Language/ESL Language Instructor, 95.12%
2014 — 2014
Colorado Technical University
Master of Science (M.Sc.), Management - Homeland Security, 3.76
2014 — 2015
Colorado Technical University
Master of Science Criminal Justice/Homeland Security, Homeland Security & Law Enforcement, 3.62 GPA
2013 — 2014
AXELOS
ITIL Foundations Certification, Information Technology, Pass
2019 — 2019
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