Janina Vitenas

VP of Business Development & Strategy @Global Callcenter Solutions Gcs

Ojai, CA, US
MOBILE NUMBERS
+17•••••••60

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WORK HISTORY

Jun 2010 — Present

VP of Business Development & Strategy @Global Callcenter Solutions Gcs

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Global Callcenter Solutions is a global provider of outsourced call center services, specializing in customer contact solutions and automation of sales processes to help businesses improve workflow. GCS provides near and offshore services for Fortune 500 companies, with a in-house software development team and client support staff. We provide a wide range of projects: Outbound customer acquisition, inbound customer care, product launches, retention initiatives, affinity programs and door-to-door sales support to name a few.VP of Business Development & StrategyLead and manage the development of Global Callcenter Solutions’ client base, expansion into new areas of opportunity as well as ensure wider market presence. Deliver outstanding client experience with a new level of support by assisting with partnering alliances, creative strategy development and campaign support. Ensure absolute client satisfaction through quality of interaction and performance from team.

EDUCATION

1998 — 2001

Monmouth University

B.S. Marketing

SKILLS

Strategic PartnershipsStrategic PlanningAccount ManagementTelecommunicationsProduct DevelopmentB2b MarketingMarket PlanningCompetitive AnalysisCustomer ExperienceSellingStart-UpsBusiness StrategyMarketingBudgetsSales ProcessOnline MarketingSalesforce.comProduct LaunchLead GenerationDirect ResponseCustomer AcquisitionCrmStrategyCall CentersDigital MarketingProduct MarketingManagementCross-Functional Team LeadershipBrand AwarenessMarketing StrategySolution SellingBusiness PlanningProject ManagementMulti-Channel MarketingProduct ManagementSalesOnline AdvertisingSales OperationsCustomer RetentionCustomer Satisfaction

ABOUT JANINA VITENAS

Dynamic leader with over 20 years experience in the telecommunications industry with a passion for delivering unique solutions to drive business growth. A marketer with a strong operational background. Focused on creation of teams, process improvement and execution of large-scale plans. Experience in strategic planning, new product launches and project management. Excellent communicator and negotiator with ability to develop a vision and path towards future growth. Founder and President of RealStaging L.L.C, created to provide pre-sale preparation services to home owners, sellers, investors and builders.Specialties: Partnership development, marketing, remote oversight of business units and progress, new business development, strategic planning, project execution.

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