Janina Kerkovius
Director, Portfolio Services Leader @Salesforce
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WORK HISTORY
Director, Portfolio Services Leader @Salesforce
EDUCATION
Simon Fraser University
Bachelor of Science - BS
SKILLS
ABOUT JANINA KERKOVIUS
I am a forward-thinking and customer-centric leader with over 25 years of CRM industry experience and project management, consistently delivering high-impact and comprehensive solutions to numerous clients and accounts, driving business value and results. Throughout my progressive career, I have demonstrated proven expertise in leading and overseeing enterprise-scale CRM projects through strategic and transformative strategies to support evolving client needs, expanding market share while achieving continued organizational growth. In addition, I leverage my strong technical acumen and extensive industry knowledge to integrate industry-standard methodologies into designed solutions, analyzing customer issues to tailor strategies with client requirements and expectations. Overall, I demonstrate my solid customer-facing communication skills to effectively manage complex engagements, while providing oversight and leadership support to diverse internal teams and external partners, driving operational performance and organizational excellence. Connect with me to learn more about my expertise in the following areas- Operational Leadership - Accounts & Portfolio Management - Strategic Salesforce Solutions - Project & Program Management - CRM Platforms & Projects - Performance Optimization - Cross-Functional Collaboration - Stakeholder Relationships - Vendor Engagement Technical Acumen: Salesforce | Microsoft Dynamics CRM | Pivotal CRM | Business Analysis | Database Concepts
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