Janie Cole
Contract Technical Writer
- Role
- Senior Technical Writer (Contractor) at Timelytext
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Janie Cole
I have enjoyed an interesting career using both my engineering logical thinking and my…
Experience
Senior Technical Writer (Contractor)
May 2019 — Present · Raleigh-Durham, NC, US
Create and update customer user guides, standard operating procedures (SOP), and other technical documents for variety of companies including banking, HR, pharmaceutical, energy services, legal, high tech manufacturing, and more.Comment from a recent client-\"It was great to hear (again) from my manager that he hears from multiple sources great things about the quality of your work, your responsiveness, and your great attitude, Janie! We all thank you for everything you have done for us.\"
Education
East Gaston High School, Mount Holly, NC
Graduated with Honors
North Carolina State University
BS
Skills
- Process Improvement
- Management
- E-Learning
- Telecommunications
- Voip
- Voice Over Ip (Voip)
- Technical Training
- Program Management
- Powerpoint
- Training
- Technical Documentation
- Framemaker
- Project Planning
- Instructor-Led Training
- Leadership
- Software Documentation
- Project Management
- Instructional Design
- Technical Writing
- Customer Service
- Content Management
- Microsoft Office
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