Janiela Janiela Garcia-Campusano Garcia
Client Success Manager | Expert in Client Retention and Adoption
- Role
- Customer Success Manager at Belfry
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Janiela Janiela Garcia-Campusano Garcia
Client Success Manager with more than 5 years of experience improving the customer journey through data-driven insights and strategic relationship building. Adept at data analysis, project management, onboarding and utilizing CRM management abilities to maximize client satisfaction. Devoted to determining critical success factors and producing significant outcomes with the goal of increasing retention and growth in ever-changing settings.
Experience
Customer Success Manager
Oct 2025 — Present · Austin, TX, US
Education
Fairleigh Dickinson University
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
2010 — 2012
Fairleigh Dickinson University
Bachelor's in Science, Accounting
2013 — 2015
Mary Help of Christians Academy
High School, Business Administration and Management, General
2006 — 2010
Skills
- Training
- Policy
- Windows
- Public Speaking
- Time Management
- Microsoft Office
- Microsoft Word
- Team Leadership
- Project Management
- Leadership Development
- Spanish
- Strategic Planning
- Nonprofits
- Public Relations
- Leadership
- Coaching
- Fundraising
- Public Policy
- Management
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