Janie Tucker

About Janie Tucker

I’m an operations and program management professional with 15+ years of experience supporting high-volume, compliance-driven environments across real estate, corporate relocation, and medical operations.In my current role with Compass International Holdings formerly Anywhere Real Estate / Coldwell Banker Realty, I manage national operational programs supporting 240+ affiliate offices. I coordinate cross-functional initiatives across Operations, Communications, Field Services, Funding, and vendor partners—ensuring service requests, deliverables, and compliance workflows are completed accurately and on time.My strengths include workflow optimization, vendor onboarding, CRM administration (Dynamics 365, Salesforce), issue triage, and root-cause reporting. I’m known for improving turnaround times, increasing accuracy, and building scalable processes that reduce friction for both internal teams and clients.Recent impact includes reducing referral payment processing time by 20% quarter-over-quarter, achieving 95% payment accuracy, and improving triage response time by 20%.I’m currently open to opportunities in real estate/title operations, corporate relocation, healthcare operations, implementation, or program management roles where I can help teams streamline workflows, strengthen compliance, and deliver consistent results at scale.

Experience

1. Program Manager

   Coldwell Banker

   Jun 2025 — Present

Education

• Astronaut High School

  High School Diploma