Janice Herman Gieser

About Janice Herman Gieser

Charismatic and versatile leader with expertise in delivering customer service excellence across operations, retail, and learning and development environments. Highly skilled at fostering positive customer experiences through proactive communication, team collaboration, and energetic training programs that enhance employee competencies. Proficient in cash management, customer engagement, and inventory optimization to deliver unparalleled customer experiences. I have a strong cultural focus on people, coupled with providing “World-Class” guest experiences for my clients. My passion for building, cultivating, and collaborating with great teams is demonstrated in every endeavor I undertake. I am known for leading change and supporting others through that change. I adapt learning programs to meet needs that are dynamic and agile. I expertly adapt learning initiatives to diverse, evolving, and complex environments, including both traditional and virtual classrooms across a variety of industries. I understand that everyone learns in a different way and at a different pace. I am sensitive to that and effectively tailor programs to various learning styles. My greatest successes involve making a sustainable difference in people\'s lives through learning. I guide teams in developing and implementing content and programming that engages, influences, and inspires people to learn.

Experience

1. HR Specialist

   Capital One

   Mar 2021 — Present · Naples, FL, US

Education

• Adelphi University

  Bachelor of Science - BS