Janice Banks

About Janice Banks

With over 15 years of experience, I’ve worked across operations, business development, marketing, HR, technology enablement, and healthcare, with a strong focus on working across global teams. I’m most at home in roles where something needs building, improving, or organizing, especially when it involves connecting people, systems, and ideas. Healthcare FoundationsMy career started in healthcare as a nurse, which shaped how I approach people, communication, and high-pressure environments. Those early experiences continue to influence how I collaborate, lead, and build relationships today. People Operations & HRIn HR and People Ops, I supported hiring, onboarding, employee engagement, and training. I worked with teams to build processes and environments where people feel supported, aligned, and set up to grow. Technology EnablementI’ve worked alongside technology and onboarding teams to implement tools, streamline workflows, and support internal systems. I also contributed to client onboarding, ensuring the right processes and communication are in place for a smooth and consistent experience from day one. Marketing OperationsI’ve supported marketing efforts by developing content and materials aligned with client needs, and helping ensure consistency across messaging and channels. I also worked on organizing marketing workflows and improving how materials are created, managed, and used by the team. Sales & Revenue OperationsI’ve helped build and refine sales processes, supported pipeline tracking, and worked with tools to improve visibility and consistency across the sales cycle. My focus has been on creating structure that helps teams move deals forward more efficiently. Business Development & PartnershipsI’ve built and nurtured client relationships and partnerships, primarily in finance and professional services. I focus on understanding client needs, maintaining strong connections, and helping turn conversations into long-term working relationships. Operations ManagementCurrently, I focus on internal operations, streamlining workflows, managing cross-functional initiatives, and building systems that help teams stay aligned and execute effectively. I enjoy creating structure and helping teams do their best work.I value clarity, collaboration, and thoughtful execution. Feel free to reach out here or at j••••••••@gmail.com. I’m always open to a meaningful conversation.

Experience

1. Operations Manager

   Scrubbed

   Mar 2026 — Present · San Francisco, CA, US

   I report to the Advisory Principals and oversee day-to-day operations. My focus is on strengthening internal processes, ensuring operational consistency, and protecting leadership bandwidth so they can stay focused on high-priority initiatives. Operational Coordination: Help coordinate internal workflows across the different functions to ensure alignment and consistent execution. Leadership Execution: Translate key initiatives from the Advisory Principals into structured, actionable plans that support operational and strategic priorities. Process Improvement: Identify workflow gaps and implement practical enhancements to improve efficiency across operations and client delivery. Client Onboarding Coordination: Support and coordinate onboarding processes to ensure a smooth transition from engagement to execution and a consistent client experience. Business Development Support: Partner with leadership to support relationship management, nurturing, and outreach efforts that drive growth initiatives. Client Relations: Support ongoing client relationships by ensuring clear communication, follow-through, and alignment across teams. Cross-Team Collaboration: Facilitate coordination across global teams to maintain alignment and support consistent delivery across teams. Systems Optimization: Support improvements in tools and platforms to enhance team productivity and client experience. Capacity & Resource Planning: Assist in aligning workloads and staffing with business priorities and client demands. Reporting & Visibility: Maintain operational tracking to support leadership decision-making.

Education

• Angeles University Foundation

  Graduate Studies, Master of Arts in Nursing

  2012 — 2014

• University of Baguio

  Bachelor's degree, Nursing

  2005 — 2009