Janice Cadel

About Janice Cadel

Accomplished Executive of Technical Publications and PMP-certified Project Manager with strong problem-solving skills and a track record for building high-performing teams, formulating and instituting strategic projects, developing and implementing streamlined processes, and ensuring customer satisfaction. Clearance: High Risk/Public Trust Janice is Interested in a leadership position where she can maximize her management, program management, and communication experience. Janice\'s competencies include: Executive Leadership • High-Performance Team Development • Program and Project Management • Strategic Planning • Mergers and Acquisitions • Driving Performance and Results • Customer Relations • Product Lifecycle Management (PLM) • Change Management • Stakeholder Influence and Communication • Risk Identification and Mitigation • Security and Compliance • Software Development Lifecycle (SDLC) • Agile • SaaS and Cloud • Content Development • SOWs • Structured Authoring (XML) • DITA and DocBook Methodologies • Localization (L10N) and Internationalization (I18N) • Accessibility • FISMA • Cyber Security • Arbortext Editor • Adobe Suite • Microsoft Office Suite • SaaS • Zendesk • sHTML Editors • SVN and Perforce Source Control Products • JIRA and other Issue-Tracking Systems • Confluence

Experience

1. Director, Technical Publications

   Shiji Group

   Jul 2019 — Present

   Empowered customers the ability to find information by implementing a documentation portal providing a personalized user experience in which users can easily search and find information.Filled a technical documentation void by developing a content strategy and building a high-performing, results-oriented global technical publication team.Reduced costs by implementing a tools strategy for single-source authoring enabling the ability to reuse content, resulting in reduced translation costs.Increased productivity by implementing a stream-lined processes and a publishing strategy to deliver high-quality documentation for hospitality IT applications.Ensured integrity of Shiji brand by implementing style guidelines for all content contributors, thereby resulting in a consistent Shiji look and feel for all published content.

Education

• University of Delaware

  B.A, Communications

  1976 — 1980

• Drexel University

  M.S, Science and Technical Communication