Janice Matthews
Tax Preparer | Tax Preparer Certification
- Role
- Rural Carrier Associate at United States Postal Service
- Location
- Shreveport, LA, US
- LinkedIn followers
- 500 followers
About Janice Matthews
Our United States Postal Service team thrives on my commitment to ensuring every detail is meticulously handled, which has been a cornerstone of my 29+ years as a Tax Preparer. Embracing the on-call nature of the role, I have adapted to different routes and challenges, demonstrating flexibility and a keen ability to manage the complexities of rural carrier services.With advanced skills in vendor relations and manufacturing process improvement, I\'ve contributed to streamlining operations that align with strategic goals. These competencies have been honed over decades of tax preparation, where attention to detail and systematic analysis ensure the integrity and efficiency of financial processes.
Experience
Rural Carrier Associate
Jun 2024 — Present · Haughton, LA, US
As an RCA, you will replace a regular rural carrier on his or her scheduled day off (primarily Saturday), on vacation, or other leave. Work hours will vary depending on the office and route to which you are assigned. You must be willing to work weekends and some holidays and be available for on-call employment. You may be assigned to other carriers’ routes, increasing the number of hours you work.
Education
Los Angeles Harbor College
AA, Business Admin & General Accounting
1975 — 1977
Our Lady of the Lake University
Continuing education, Business Administration and Management, General
2004 — 2005
Skills
- Totalview
- Conflict Resolution
- Managed Services
- Project Planning
- Visio
- Word
- Sales Operations
- Customer Retention
- Process Scheduler
- Customer Service
- Call Center
- Research
- Customer Satisfaction
- Inventory Management
- Coaching
- Process Improvement
- Software Documentation
- Employee Relations
- Account Management
- Change Management
- Human Resources
- Customer Experience
- Microsoft Excel
- Powerpoint
- Outlook
- Dsl
- Microsoft Office
- Sales
- Excel
- Iex
- Negotiation
- Teamwork
- Vendor Management
- Access
- Crm
- Call Centers
- Real Time Monitoring
- Telecommunications
- Payroll
- Analysis
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