Janice Vezie
Advisor @Southern California Edison (SCE)
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WORK HISTORY
Advisor @Southern California Edison (SCE)
Service Manager role, supporting the Customer Service IT portfolio: • Coordinated IT activities with Managed Services Provider (MSP) team to support the largest Community Choice Aggregation (CCA) Implementation in CCA history, with over residential accounts successfully enrolled. • Provided customer relations in support of the transition of Advanced Metering systems from client supported to IT supported • Account Management: Call Center IVR; Customer Profiles
ABOUT JANICE VEZIE
Liaison between Business and Technical Teams. Client focused, drives for successful business outcomes. Results motivated advisor with over 15 years as an IT practitioner. Demonstrated ability to manage multiple projects. Curious, creative, and a continuous learner. Works equally well as a team lead, a team member and independently. Energetic proven professional recognized and rewarded by clients and management.
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