Janice Falzon
IT Service Center Operations, Manager @Meijer
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WORK HISTORY
IT Service Center Operations, Manager @Meijer
Grand Rapids, MI, US
Led hybrid team of 60 including supervisors, analysts, senior analysts, and specialists. Developed team members\' skills and supported their career growth to ensure high performance. Implemented strategies to optimize service center operations and enhance customer satisfaction.
EDUCATION
University of Virginia Darden School of Business
MBA, Business Administration and Management, General
University of Michigan
BSE, Industrial & Operations Engineering
ABOUT JANICE FALZON
Highly motivated self-starter with 20+ years of progressive experience transforming operations and processes to improve business performance. Entrepreneurial professional with proven track record of solving complex issues and formulating strategic initiatives to accomplish goals. Ability to manage through ambiguous situations and work side-by-side with all levels across functions to synthesize coherent action plans. Energized in fast-paced, dynamic environments.
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