Janice Cresdee
Operations Support Manager @The Guinness Partnership
Signup · Get unlimited contacts
WORK HISTORY
Operations Support Manager @The Guinness Partnership
Operations ManagerGuinness Care and Support Fixed Term External ContractMay 2016 – Present South EastMy role is to ensure all the services are working in line with Guinness Care and Support polices and procedures, implement best practice across the service and to ensure all the services are compliant with the statutory regulations across Hampshire, Devon and Cornwall.Responsibilities:o Overall responsibility for all the services o Management of multiple sites o Supporting and coaching managers to improve performance against quality and commercial objectives o Implementation of KPIs to monitor performance and improve quality and commercial objectiveso Responsible for Profit and Loss, involved with budget setting and working with the managers on how to manage budgetso Management and overseeing HR issues, including consultation of changes to working conditions / Redundancies / TUPE o Overseeing safeguarding enquires, including where necessary being involved in critical incidences, Section 42 reports and meetings. o Implementation of New CQC regulations (2015)o Supporting managers in preparation for CQC inspectionso Devising and implementing an improvement plan for services which did not meet the required standards requires improvemento Decommissioning of a serviceo Recruitment, including designing recruitment and staff retention strategy and toolso Workforce development strategies to include retentiono Introducing new procedures and best practices o Designing Management Information systemso Production of Board Reportso Liaising with Key Stakeholders
EDUCATION
Exeter College of Further Education
Studying towards Health and Social Care Degree
University of Winchester
Health and Social Care Leadership and Management, Health/Health Care Administration/Management
SKILLS
ABOUT JANICE CRESDEE
Passionate about person centered care driving quality. Gaining experience from Health & …
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.