Janice Bondi
Operations Manager - Venue Operations @Vancouver Convention Centre
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WORK HISTORY
Operations Manager - Venue Operations @Vancouver Convention Centre
I provide leadership, oversight, and supervision to the Guest Services Operation Centre Team and serve as an Incident Commander during an emergency response. I also manage operational and event delivery priorities and act as a liaison with client and supplier contacts for each event ensuring execution as planned. I manage multiple move-ins and outs in collaboration with clients and suppliers and liaison with Security, Site Safety Officers, and Vancouver Traffic Authority, and also manage service efforts of all staff and suppliers towards the goal of providing exceptional event experiences here at the Vancouver Convention Centre.
EDUCATION
Vancouver Community College (VCC)
Bachelor of Hospitality Management, Hospitality Administration/Management
Douglas College
Diploma, General Studies
Vancouver Community College (VCC)
Hospitality Management Diploma, Hospitality Administration/Management
SKILLS
ABOUT JANICE BONDI
Dynamic and Experienced Service/Hospitality Professional and Operations Manager with a demonstrated history of working in the luxury rail travel & tourism industry. Skilled in Operations, Sales, Leadership, Emergency/Incident Management, Guest Service, Teaching, Catering, Public Speaking, Food & Beverage, Leisure Travel, Training, Sales Presentations, Event/Conference and Hotel Management. Professional managing high performance teams in a unionized and non-unionized environment with an Executive Cohort, Bachelor of Hospitality Management with the ability to deal with the unexpected. Leading with humour.
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