Jan Henderson

Senior Manager Personal Banking Programs and Communications @BMO

Oakville, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2021 — Present

Senior Manager Personal Banking Programs and Communications @BMO

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Toronto, ON, CA

EDUCATION

2014

CSI

IFIC

1977 — 1980

University of Toronto at Mississauga - Erindale College

Not Completed

SKILLS

Cash ManagementFinancial AnalysisCommercial BankingStrategic PlanningSales ManagementFinanceManagementRetail BankingTime ManagementRisk ManagementCredit AnalysisCustomer Experience DesignProgram ManagementInvestmentsTreasury ManagementFinancial RiskTeam ManagementCredit RiskLeadershipResidential MortgagesCustomer ServiceBankingRelationship ManagementBusiness Relationship ManagementMortgage LendingCredit CardsSalesHuman ResourcesMarketingFinancial ServicesCommercial MortgagesRetailCustomer ExperienceConsumer LendingCommercial LendingPortfolio ManagementMutual FundsLoansCreditWealth Management

ABOUT JAN HENDERSON

My strengths are relationship management, strategic planning and problem solving, financial management, retail and wholesale leadership and business process optimization. My passion is Customer Loyalty and I provide strategic tactics, training, guidance and support to the Personal and Small Business leaders and branch network to achieve our customer experience loyalty goals! Specialties: Experienced leader with a proven track record of building successful cohesive teams. Experienced in building collaborative partnerships both within BMO and COIs. Passionate about the customer experience and skilled in relationship building, strategic planning, sales, and referrals. Strong entrepreneurial background in finance and day-to-day business operations. Experienced in retail management and tradeshow and event planning and execution.

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Jan Henderson — Senior Manager Personal Banking Programs and Communications at BMO in Oakville, ON, CA | Unifers