Janhavi Dsouza

Lead - Partner Success @ Riskcovry | InsurTech | SaaS | Ex- Coverstack, Jio Haptik, HDFC Bank

Role: Lead - Partner Success at Riskcovry
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Janhavi Dsouza

With over a decade in the tech industry, my journey has been marked by a steadfast commitment to enhancing customer experiences and driving substantial revenue growth. At Coverstack, our team successfully closed contracts for large accounts, contributing to a premium prospect of around 500 Cr, and implemented a pricing strategy that boosted deal sizes by 15%, equating to an additional Rs.10 Cr in revenue.Expertise in customer success and sales pipeline management has been pivotal in my role; we\'ve negotiated strategically with insurers and honed our SaaS product demonstrations to meet key business objectives. This strategic approach has not only generated significant commissions but also fostered deep customer engagement, leading to a marked increase in customer retention and satisfaction scores.

Experience

Lead - Partner Success
Riskcovry
Aug 2024 — Present · Mumbai, IN

Contact information

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Current company

Riskcovry

Software Development · 136 employees · Founded 2018 · Mumbai, India

Insurance is moving fast. Digital transformation gave the industry connectivity. AI is now giving it intelligence, and the infrastructure underneath has to keep up. We built Riskcovry to be that infrastructure. Headless, modular, and LLM-agnostic, we sit between insurer cores and distribution fronts so partners add capability, launch products, and scale channels without disrupting what already works. Our agentic suite covers both sides of the market. On the underwriting side, AI agents handle submission intake, completeness validation, risk assessment, decision support, and more. On the distribution side, our unified API stack connects any distributor to 40+ insurers and 200+ products across life, health, and general insurance. Conversational journeys, embedded flows, bancassurance tooling, credit-linked product attachment, and a full claims module carry business from quote to policy to renewal and claim. Trusted by top insurers, banks, and distributors across India, the GCC, and the UK, with the US next on the map. Founded in 2018, we work with 40+ enterprise customers across 10+ industries. If you\'re building the next chapter of insurance, we\'d love to talk. h••••@riskcovry.com

riskcovry.com

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