Jan Galijasevic
Sales Enablement & Customer Success Lead @SLB
Signup · Get unlimited contacts
WORK HISTORY
Sales Enablement & Customer Success Lead @SLB
Currently, I am managing a project focused on the definition of requirements for a SaaS Utilization Dashboard in order to measure and forecast future customer behaviors by understanding their usage of services and the potential impact on the prediction of churn and/or expansion. This will allow Customer Success Managers to interpret and make decisions to identify friction points that prevent adoption and value realization. In order to capture the current challenges, requirements and use cases, I led remote Design Thinking Workshops using online collaboration tools.Also managed the introduction and the execution of account based marketing through strategies and campaigns tailored to the needs of customer sales plays. Focusing on bridging the gap between sales and marketing, driving customer centricity and identifying new opportunities for a subset of target accounts. The methodology consists of capturing customer challenges, current pain points and objectives in design thinking brainstorming sessions to define a customer narrative. The latter is being used to develop account based marketing 1:1 plans with the aim to target specific customers.
EDUCATION
Montanuniversität Leoben
Bachelor of Science (BSc), Petroleum Engineering
Montanuniversität Leoben
Master of Science (MS), Petroleum Engineering
SKILLS
ABOUT JAN GALIJASEVIC
Dynamic digital sales leader and consultant with more than 11 years of experience and a strong petroleum engineering foundation, driving digital transformation and value creation in the energy sector.Experienced in leading cross-functional teams, managing complex projects, and applying new technologies to accelerate SaaS adoption, customer success, and revenue growth.Known for combining analytical expertise, creativity, and strategic collaboration to deliver measurable business outcomes for customers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.