Janette A. Mascarinas
Sr Manager, Fraud Detection & Monitoring, Corporate Investigations @TransUnion
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WORK HISTORY
Sr Manager, Fraud Detection & Monitoring, Corporate Investigations @TransUnion
Chicago, IL, US
Operationalized a global investigations team that analyzes anomaly alerts to detect fraudulent activities, account misuse, violations of policies, permissible purpose & contractual violations, and credit file manipulation. Initiated a fraud detection system initiative using AI, robotics, and machine learning, enhancing risk mitigation strategies and enhancing operational efficiency. Leveraged data-driven insights to develop metrics optimizing decision-making processes, resulting in streamlined operations and improved risk assessment accuracy. Fostered partnerships with senior stakeholders to align fraud prevention strategies with business objectives, enhancing overall risk management. Conceptualized and implemented automation projects, drastically reducing manual case creation and boosting investigators’ productivity.
EDUCATION
DeVry University
Bachelor’s Degree, Telecommunications Management
SKILLS
ABOUT JANETTE A. MASCARINAS
Senior Business Operations, Compliance Leader, Fraud Prevention & Process Improvement ExpertHighly accomplished and results-driven Senior Manager with 19+ years of leadership experience in business operations, fraud prevention, and compliance program management within the financial industry. Adept at driving operational efficiency, implementing risk mitigation strategies, and leading high-performing teams to deliver scalable solutions. Proven track record of transforming complex processes, optimizing compliance frameworks, and executing data-driven initiatives that elevate performance.Core Competencies:• Compliance Program Development & Risk Management• Strategic Operations & Process Optimization• Advanced Fraud Detection & Mitigation Strategies• Business & Financial Analysis P&L Management• Data-Driven Decision Making Performance Metrics• Global Collaboration Cross-Functional Leadership• Project Execution Change Management• Training & Talent Development Executive Coaching• Client & Stakeholder Relations Influence & Negotiation• Technology Integration Digital TransformationCareer Highlights:• Spearheaded a multi-department compliance overhaul that resulted in a 30% reduction in regulatory risk and improved audit readiness.• Led a fraud prevention initiative leveraging AI-driven analytics, reducing fraud incidents by 40% while enhancing detection efficiency.• Optimized operations, implementing process automation that increased productivity by 25% across cross-functional teams.• Developed and coached high-performing teams, improving retention rates and fostering a collaborative leadership culture.
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