Janet Pressler Letton
Head of Customer Success | Radical Empathy, Leadership, Problem-solver
- Role
- Head of Customer Success at Aloha
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Janet Pressler Letton
Aloha empowers businesses to achieve their goals through strategic customer success initiatives, where leadership and clear communication guide our approach. As Director of Customer Success, I leverage over 8 years in customer success management to foster collaboration, align teams, and deliver tailored solutions that meet client needs. With a focus on problem-solving and proactive support, our team prioritizes customer satisfaction and retention, addressing challenges with innovative, organized strategies. By cultivating a culture grounded in empathy and goal alignment, Aloha continues to deliver measurable outcomes for clients while driving long-term value for the organization.
Experience
Head of Customer Success
Feb 2026 — Present · McKinney, TX, US
Education
Bryant University
Master of Business Administration (MBA), International Business
2013
Loyola University Maryland
Bachelor of Arts (B.A.), Psychology
2009 — 2013
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